Last Updated: [Insert Date]
Welcome to US Baseball Nation (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website usbaseballnation.com and the purchase of baseball and softball equipment from our store. By accessing our site or making a purchase, you agree to these terms.
1. Website Use
1.1 Eligibility
You must be at least 18 years old or have parental consent to purchase from our store. By placing an order, you confirm you meet these requirements.
1.2 Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login information and all activities under your account.
1.3 Prohibited Activities
You agree not to:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the site’s functionality
- Use automated systems to extract data
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. We reserve the right to correct errors and update information at any time.
2.2 Product Availability
All products are subject to availability. We may limit quantities and discontinue products at our discretion.
2.3 Special Product Restrictions
For hygiene reasons, the following items cannot be returned unless defective:
- Batting gloves (including Bruce Bolt Batting Gloves)
- Bat grips
3. Orders and Payments
3.1 Order Process
Your order represents an offer to purchase which we accept when we send you an order confirmation. We process orders within 1-2 business days (excluding weekends and holidays).
3.2 Pricing
All prices are in USD. We reserve the right to adjust prices at any time before accepting your order.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and that you are authorized to use the payment method.
3.4 Sales Tax
Applicable sales tax will be added to your order total based on your shipping address.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after shipment
- Free Shipping: Available on orders over $50, shipped via EMS with delivery in 15-25 business days after shipment
4.2 Delivery Areas
We ship globally except to some Asian regions and remote areas. Delivery times are estimates and may vary by destination.
4.3 International Customers
International customers are responsible for any customs fees or import taxes. We cannot predict these charges.
5. Returns and Refunds
5.1 Return Policy
We accept returns and exchanges within 15 days of receiving your order. Items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
5.2 Return Process
- Contact our customer service at [email protected] with your order details
- Receive a Return Merchandise Authorization (RMA) number
- Ship items to: US Baseball Nation Returns, 566 South Street, Raleigh, NC 58564 USA
- Allow 3-5 business days for processing after we receive your return
5.3 Refunds
Refunds will be issued to your original payment method within:
- 3-10 business days for credit/debit cards
- 3-5 business days for PayPal
Original shipping fees are non-refundable.
6. Intellectual Property
All content on this site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and trademark laws. You may not use our intellectual property without our written permission.
7. Limitation of Liability
To the fullest extent permitted by law, US Baseball Nation shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim shall not exceed the purchase price of the product in question.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of North Carolina, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the modified Terms.
10. Contact Information
For questions about these Terms, please contact us at:
US Baseball Nation
566 South Street
Raleigh, NC 58564 USA
Email: [email protected]
