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Welcome to US Baseball Nation (“we,” “our,” or “us”). We’re committed to protecting your privacy while providing premium baseball and softball equipment to players and fans worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website usbaseballnation.com.

1. Information We Collect

We collect information to provide better services to all our baseball and softball enthusiasts:

  • Personal Information: When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, payment information, and phone number.
  • Transaction Information: Details about purchases you make, including products ordered (such as DeMarini bats or Bruce Bolt gloves), payment method, and shipping information.
  • Device and Usage Information: We automatically collect information about how you interact with our site, including IP address, browser type, pages viewed, and referring URLs.
  • Location Information: We may collect general location data to provide region-specific product availability and comply with shipping restrictions.
  • Communications: Records of your interactions with our customer service team.

2. How We Use Your Information

We use your information to enhance your experience with US Baseball Nation:

  • Process and fulfill your orders for baseball bats, gloves, and other equipment
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send you information about products, promotions, and team merchandise (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Sharing and Disclosure of Information

We value your trust and only share information when necessary:

  • Service Providers: We share information with third parties who help us operate (payment processors, shipping carriers, IT services).
  • Legal Compliance: We may disclose information if required by law or to protect our rights.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred.
  • Aggregated Data: We may share non-personal, aggregated data for analytics and marketing purposes.

We never sell your personal information to third parties.

4. Data Storage and Security

We implement industry-standard measures to protect your information:

  • All transactions are processed using PCI-DSS compliant payment gateways with 256-bit SSL encryption
  • Regular security assessments of our systems
  • Limited access to personal information on a need-to-know basis
  • Secure storage of data with reputable cloud service providers

While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

You have control over your personal information:

  • Access and Update: You can review and update your account information through our website.
  • Marketing Communications: You can opt-out of promotional emails by clicking the unsubscribe link.
  • Account Deletion: You may request to delete your account by contacting us.
  • Do Not Track: Our website does not currently respond to “Do Not Track” signals.

Residents of certain jurisdictions (such as California or the EU) may have additional rights under applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to show relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.

7. International Data Transfers

As we serve customers globally (excluding some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes by posting the new policy on our site with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Mail: US Baseball Nation, 566 South Street, Raleigh, NC 58564, USA

Thank you for trusting US Baseball Nation with your baseball and softball equipment needs. We’re committed to protecting your privacy as fiercely as we support your game!